Managed IT Service Provider

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Managed IT Service Provider

Leverage our highly skilled team to optimize your IT services Get a free consultation    

Digicon is an Information Technology (IT) service provider that focuses on innovation and customer satisfaction. With over 30 years of experience, Digicon has the knowledge and experience you can trust.

Business
IT Services

Digicon’s Business IT Services (BITS) are designed to improve and support your IT and organizational needs. We consolidate your IT into a fully inclusive, cloud-based platform for efficient IT management backed by a 24/7 service desk.

Amazon Web
Services
Consultation

Digicon is an Amazon Web Services (AWS) implementation, migration, and support provider focused on helping you fill the gaps in your experience. Our highly skilled team offers personal, one-on-one service, so you’re never left to navigate an AWS issue alone.

.office
Live

Web Conference System
Effortless, secure web conferences and video meetings—without the pesky, time-wasting software downloads! Welcome to .office Live from Digicon, the simple, hassle-free, secure alternative to Zoom and GoToMeeting.

Youth
Employment
System

Digicon Corporation offers a mobile-friendly web application that allows youth-focused organizations to easily collect and process registrations to match youths to work experiences. Our Youth Employment System (YES) provides an automated method of matching youth in local communities to a variety of employment and educational opportunities and development programs.

Our Services
Business
IT Services

Digicon’s Business IT Services (BITS) are designed to improve and support your IT and organizational needs. We consolidate your IT into a fully inclusive, cloud-based platform for efficient IT management backed by a 24/7 service desk.

Amazon Web
Services
Consultation

Digicon is an Amazon Web Services (AWS) implementation, migration, and support provider focused on helping you fill the gaps in your experience. Our highly skilled team offers personal, one-on-one service, so you’re never left to navigate an AWS issue alone.

.office
Live

Web Conference System
Effortless, secure web conferences and video meetings—without the pesky, time-wasting software downloads! Welcome to .office Live from Digicon, the simple, hassle-free, secure alternative to Zoom and GoToMeeting.

Youth
Employment
System

Digicon Corporation offers a mobile-friendly web application that allows youth-focused organizations to easily collect and process registrations to match youths to work experiences. Our Youth Employment System (YES) provides an automated method of matching youth in local communities to a variety of employment and educational opportunities and development programs.

Creating Success on AWS

Storage Storage Helping you manage scalable storage in the AWS Cloud Helping you manage scalable storage in the AWS Cloud
Compute Compute Run faster batch jobs, web apps, and scale compute capacity to meet demand Run faster batch jobs, web apps, and scale compute capacity to meet demand
Migration & Transfer Migration & Transfer Migrate on-premise servers and databases to AWS with minimal downtime Migrate on-premise servers and databases to AWS with minimal downtime
Monitoring Monitoring Powerful monitoring for everything in your infrastructure Powerful monitoring for everything in your infrastructure
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Have You Assessed Your IT Infrastructure Lately? Have You Assessed Your IT Infrastructure Lately?

Now more than ever, you need to make sure you have the right IT services in place to help your business thrive online in a secure, cost-effective manner. Enterprises like yours rely on technology for everything from controlling costs to furthering innovation—all in an attempt to gain a strategic advantage over the competition.

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Now more than ever, you need to make sure you have the right IT services in place to help your business thrive online in a secure, cost-effective manner. Enterprises like yours rely on technology for everything from controlling costs to furthering innovation—all in an attempt to gain a strategic advantage over the competition.

 

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How It Works How It Works Business IT Services that Work for You Business IT Services that Work for You
”.office Live has really helped me stay connected with my students during this time. I have been able to teach, demonstrate and engage with my students entirely through the system. It has made the transition to remote learning so much easier!” ”.office Live has really helped me stay connected with my students during this time. I have been able to teach, demonstrate and engage with my students entirely through the system. It has made the transition to remote learning so much easier!” - Salwa Abdu - Salwa Abdu Teacher, Alexandria City Public Schools
”We started using .office Live about a month ago and find it to be very user friendly. As a law firm, working with clients during the pandemic can be difficult, but .office Live has given the firm an opportunity to use a secured method for sharing documents, holding team meetings, and reviewing discovery with the client as if meeting with them in person.” ”We started using .office Live about a month ago and find it to be very user friendly. As a law firm, working with clients during the pandemic can be difficult, but .office Live has given the firm an opportunity to use a secured method for sharing documents, holding team meetings, and reviewing discovery with the client as if meeting with them in person.” - Christopher Leibig - Christopher Leibig Criminal Defense Attorney, Law Office of Christopher Leibig
”Having a way to conduct client meetings remotely is essential to my law firm’s practice. Often clients are unable to travel to meet with me to discuss their cases. The ongoing COVID 19 risks have greatly increased our need for remote conferencing. The system is perfect for my firm because I am able to securely share evidence with my clients and discuss the documents as they are being shared. I was particularly impressed by the team walking me through the setup and the different features the service provides. The Digicon team is easy to contact and responds immediately to any potential troubleshooting issues that I have. So far I have been impressed with the service and the level of support provided through .office Live! I look forward to continuing to use this tool to aide me in my law practice. ” ”Having a way to conduct client meetings remotely is essential to my law firm’s practice. Often clients are unable to travel to meet with me to discuss their cases. The ongoing COVID 19 risks have greatly increased our need for remote conferencing. The system is perfect for my firm because I am able to securely share evidence with my clients and discuss the documents as they are being shared. I was particularly impressed by the team walking me through the setup and the different features the service provides. The Digicon team is easy to contact and responds immediately to any potential troubleshooting issues that I have. So far I have been impressed with the service and the level of support provided through .office Live! I look forward to continuing to use this tool to aide me in my law practice. ” - Tracy Ford - Tracy Ford Criminal Defense Attorney, Tracy Ford Law Group
”We have worked closely with Digicon since 2013 to upgrade and simplify our online summer jobs registration process. They have been a tremendous partner in helping us to meet our goals. Digicon has been responsive to our needs in developing a working system tailored to our program design—from the ability to send group text messages, to improving the matching system so that MOED can assign youth with the skills and interests that more closely match the needs of employers. We will continue to work with Digicon and highly recommend their unique services to other local summer jobs programs” ”We have worked closely with Digicon since 2013 to upgrade and simplify our online summer jobs registration process. They have been a tremendous partner in helping us to meet our goals. Digicon has been responsive to our needs in developing a working system tailored to our program design—from the ability to send group text messages, to improving the matching system so that MOED can assign youth with the skills and interests that more closely match the needs of employers. We will continue to work with Digicon and highly recommend their unique services to other local summer jobs programs” - Kevin McLamb - Kevin McLamb IT Director, Baltimore Mayor's Office of Employment Development (MOED)
”Digicon moved us quickly and seamlessly from a hardware-based system to the cloud. They were thorough and knowledgeable and the results excellent – I would recommend them to anyone.” ”Digicon moved us quickly and seamlessly from a hardware-based system to the cloud. They were thorough and knowledgeable and the results excellent – I would recommend them to anyone.” - Leith Wain - Leith Wain President, Patriot Realty
”The system is perfect for my firm because I am able to securely share evidence with my clients and discuss the documents as they are being shared. So far, I have been impressed with the service and the level of support provided through .office Live. I look forward to continuing to use this tool to aid me in my law practice.” ”The system is perfect for my firm because I am able to securely share evidence with my clients and discuss the documents as they are being shared. So far, I have been impressed with the service and the level of support provided through .office Live. I look forward to continuing to use this tool to aid me in my law practice.” - Tracy Ford - Tracy Ford Criminal Defense Attorney, Tracy Ford Law Group
”From start to finish, Digicons staff stayed on task until the migration to the cloud was complete and all systems up and running. They were very conscientious and thorough.” ”From start to finish, Digicons staff stayed on task until the migration to the cloud was complete and all systems up and running. They were very conscientious and thorough.” - Leith Wain - Leith Wain President, Patriot Realty
”The webinar that Digicon held helped me fully understand the effectiveness and how beneficial using their .office Live tool really can be for DEM Facilitators. Previously I had been using Zoom, but the storage and security of .office Live won me over. Being able to work in a safe space with my clients while sharing information, discussing proposals, and getting permit details worked out is key for the functionality of my business. When Covid-19 first hit, things became very uncertain especially when it came to meeting with clients. .office Live has all of the features and more to help keep my business alive and thriving more than ever despite the uniqueness of today’s reality. I cannot wait to use it!” ”The webinar that Digicon held helped me fully understand the effectiveness and how beneficial using their .office Live tool really can be for DEM Facilitators. Previously I had been using Zoom, but the storage and security of .office Live won me over. Being able to work in a safe space with my clients while sharing information, discussing proposals, and getting permit details worked out is key for the functionality of my business. When Covid-19 first hit, things became very uncertain especially when it came to meeting with clients. .office Live has all of the features and more to help keep my business alive and thriving more than ever despite the uniqueness of today’s reality. I cannot wait to use it!” - Terrill Hawkins - Terrill Hawkins CEO, DEM Facilitators
”Our company systems were a mix of cloud-based software providers, in-house aging server, and desktops of varying capability and connectivity. In just a few days, Digicon moved our entire office to the cloud, updated some desktops and replaced others, and migrated our email system to a new configuration. Time and data lost during the transition were minimal, and the resulting system greatly improved our productivity and overall system reliability.” ”Our company systems were a mix of cloud-based software providers, in-house aging server, and desktops of varying capability and connectivity. In just a few days, Digicon moved our entire office to the cloud, updated some desktops and replaced others, and migrated our email system to a new configuration. Time and data lost during the transition were minimal, and the resulting system greatly improved our productivity and overall system reliability.” - Leith Wain - Leith Wain President, Patriot Realty
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YES FAQs
YES).

Who can use the Youth Employment System (YES)?

Although YES was originally developed for a youth summer employment program, YES is useful for any hiring program that needs to match candidates to employers. This system provides an online, easily accessible place for both employ...

" data-full="<p>Here is what you need to know about our Youth Employment System (<a href="https://digicon.com/youth-employment-system/">YES)</a>.</p> <p><strong>Who can use the Youth Employment System (YES)?</strong></p> <p>Although YES was originally developed for a youth summer employment program, YES is useful for <em>any</em> hiring program that needs to match candidates to employers. This system provides an online, easily accessible place for both employers and candidates to register and submit their openings/applications. YES makes it easy to select applicants who closely match the given job skillset based on the criteria selected.</p> <p><strong>Is YES only good for summer or one-season programs?</strong></p> <p>No, YES is suitable for multiple-season programs. If your organization has multiple programs across various seasons, YES allows applicants to filter the positions available for each season. Our system handles gathering all the candidates’ data for multiple seasons.</p> <p><strong>Does the system have an auto-matching function?</strong></p> <p>Yes. With all the candidates and employers in your program’s database, it becomes very cumbersome to manually select the right candidate for a position. We’ve built YES with an auto-matching feature to help you select the candidates that best match the available positions based on the skills selected. The administrator needs to set the matching skillset criteria in order for the system to match applicants to open positions.</p> <p><strong>Can we conduct virtual interviews and supervision activities?</strong></p> <p>Yes. YES has our .office Live web conferencing system integrated into it as a module, so you can conduct virtual interviews and trainings without downloading additional software or needing to log in to a separate application.</p> <p><strong>What are the benefits of using the YES application?</strong></p> <p>This application is the solution to modernizing manual, tedious, or clunky processes during a hiring season. You no longer have to manually intake and transfer data from paper applications, nor do you have to sort through all the available candidates and employers to figure out who is best suited to what position. Placing candidates and providing jobs is much easier and quicker with YES’s automated matching capability.</p> <p>YES is also responsive and accessible on mobile devices, making it easy to use from anywhere. The experience of using YES with a mobile browser is the same as using a desktop.</p> <p>Customizable reporting puts information at employers’ fingertips. It also helps program administrators keep track of statistics such as applications received, positions filled, etc.</p> <p><strong>Does it have any timekeeping for worksites or employers?</strong></p> <p>You cannot record timesheets in this system. However, worksites can post their job openings with the available time slots included.</p> <p><strong>Who can I contact if I have an issue?</strong></p> <p>Digicon has a 24/7/365 Network Operations Support Center available to you. Please email <a href="mailto:noc@digicon.com">noc@digicon.com</a> or call (703) 621-1000.</p> <p><strong>Can we set up a demo for the entire application?</strong></p> <p>Yes! Please fill the form on this page to request a demo.</p> <p><strong>Where can I find more information on the user interface and navigation?</strong></p> <p>Please visit <a href="https://digicon.com/youth-employment-system/">https://digicon.com/youth-employment-system/</a> for a comprehensive look at YES’s features, benefits, and an example case study.</p>">

Here is what you need to know about our Youth Employment System (YES).

Who can use the Youth Employment System (YES)?

Although YES was originally developed for a youth summer employment program, YES is useful for any hiring program that needs to match candidates to employers. This system provides an online, easily accessible place for both employ...

Service Desk Analyst

Digicon is a leading and innovative IT service provider with more than 30 years of experience delivering groundbreaking IT and scientific solutions to federal and commercial clients alike. We are seeking to hire a service desk analyst to play an instrumental role in support of our commercial, state and local, and federal clients. This is a position on a day/night/weekend (rotating schedule) 24/7/365 team with 4-, 8-, or 12-hour shifts. You will be responsible for receiving and resolving customer calls, chats, emails, and web t...

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Managing Fluctuating Usage with the Scalability and Flexibility of AWS

Executive Summary

Digicon has been working with the Baltimore City Mayor’s Office of Employment Development (MOED) on the YouthWorks system since 2011, when we developed a fully online-based solution to streamline, modernize, and generally improve its previously paper-based process. As our partnership with MOED and our work on the system has continued to evolve, we have leveraged our Amaz...

Blog

Here is what you need to know about our Youth Employment System (YES). Who can use the Youth Employment System (YES)? Although YES was originally

Digicon is a leading and innovative IT service provider with more than 30 years of experience delivering groundbreaking IT and scientific solutions to federal and commercial clients alike. We are seeking a service desk analyst to play an instrumental role in support of our commercial, state and local, and federal clients. This is a position on a day/night/weekend (rotating schedule) 24/7/365 team with 4-, 8-, or 12-hour shifts. You will be responsible for receiving and resolving customer calls, chats, emails, and web tickets.

Executive Summary Digicon has been working with the Baltimore City Mayor’s Office of Employment Development (MOED) on the YouthWorks system since 2011, when we developed

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