Co-location Network Operations Center Managed Desktops Help Desk Services Managed Services

If it ain't broke...doesn't mean it ain't broke

A common misconception in IT is that working on a server that is working can actually cause more problems. Centrivity disagrees. The reason for software patches, maintenance windows, and monitoring is to circumvent the issues before they happen. Security patches prevent intrusion, hardware driver upgrades prevent conflicts with software updates, and monitoring will ensure that if a event does occur, someone is responding to it immediately.

Centrivity's proactive approach toward managed servers and services is to have clearly defined processes and procedures for all operations and engineering personnel. Centrivity utilizes proven processes that are modeled after the Information Technology Infrastructure Library (ITIL) v3. To guarantee we follow the processes and provide the best service available, we have put service level agreements in place with great detail and higher than the industry average.

Centrivity's managed services expand beyond our own data centers. Centrivity managed services manage and monitors equipment located in your data center, in your co-location, or under your desk. Our extensive experience with managed services has provided Centrivity with the knowledge and relationships necessary to ensure your systems, networks and applications are running smoothly.